Velarion Records

Skilled nursing facility · CMS certification number 106135

DOLPHIN POINTE HEALTH CARE CENTER

JACKSONVILLE, Florida · Medicare and Medicaid

Certified beds, as filed in Care Compare: 146

Download this facility’s record (CSV)

A CSV file of this facility’s record: its name and location, its Medicare cost-report finances year by year, its ownership, its inspections, deficiencies and penalties, and the Care Compare provider information — each figure with the worksheet, line and column or file it came from.

In Care Compare’s provider information: Penalties: 0 · Fines: 0 · Fines, total amount: $0.00 · Payment denials: 0. Every penalty on file ↓

For this facility: the citable document with full history — $295 · an email when this record changes — $99/month

Finances, as filed

From this facility’s Medicare cost reports on form CMS-2540, each figure with the worksheet, line and column it was read from.

Cost report for January 1, 2024 to December 31, 2024 — a reporting period of 365 days, on form CMS-2540-10, as submitted, processed by CMS on June 12, 2025.

Revenue and expenses, fiscal year 2024
FigureAs filedWhere it comes from
Total patient revenue$29,170,236CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$8,554,579CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$20,615,657CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$20,012,410CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients$603,247CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$3,181CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income$606,428CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: $606,428 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2024
FigureAs filedWhere it comes from
Total facility beds, all components146CMS-2540-10 worksheet S300001 line 800 column 100
Bed days available, all components53,436CMS-2540-10 worksheet S300001 line 800 column 200
Medicare (Title XVIII) patient days10,886CMS-2540-10 worksheet S300001 line 800 column 400
Medicaid (Title XIX) patient days31,327CMS-2540-10 worksheet S300001 line 800 column 500
Other-payer patient days8,395CMS-2540-10 worksheet S300001 line 800 column 600
Total patient days, all components50,608CMS-2540-10 worksheet S300001 line 800 column 700
Medicare discharges354CMS-2540-10 worksheet S300001 line 800 column 900
Medicaid discharges67CMS-2540-10 worksheet S300001 line 800 column 1000
Other-payer discharges249CMS-2540-10 worksheet S300001 line 800 column 1100
Total discharges, all components670CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days30.75CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, Medicaid, in days467.57CMS-2540-10 worksheet S300001 line 800 column 1500
Average length of stay, all patients, in days75.53CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1427238, read from the public cost report file SNF10FY2024.zip.

Fiscal year 2023, ended December 31, 2023

Cost report for January 1, 2023 to December 31, 2023 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on April 18, 2025.

Revenue and expenses, fiscal year 2023
FigureAs filedWhere it comes from
Total patient revenue$31,234,666CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$11,675,527CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$19,559,139CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$19,417,816CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients$141,323CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$1,937CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income$143,260CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: $143,260 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2023
FigureAs filedWhere it comes from
Total facility beds, all components146CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components49,299CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components648CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days30.19CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, Medicaid, in days383.86CMS-2540-10 worksheet S300001 line 800 column 1500
Average length of stay, all patients, in days76.08CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1420012, read from the public cost report file SNF10FY2023.zip.

Fiscal year 2022, ended December 31, 2022

Cost report for January 1, 2022 to December 31, 2022 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on October 29, 2024.

Revenue and expenses, fiscal year 2022
FigureAs filedWhere it comes from
Total patient revenue$28,341,456CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$8,864,873CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$19,476,583CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$18,940,324CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients$536,259CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$29,243CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income$565,502CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: $565,502 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2022
FigureAs filedWhere it comes from
Total facility beds, all components146CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components49,393CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components540CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days43.26CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, Medicaid, in days1,706.8CMS-2540-10 worksheet S300001 line 800 column 1500
Average length of stay, all patients, in days91.47CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1398247, read from the public cost report file SNF10FY2022.zip.

Fiscal year 2021, ended December 31, 2021

Cost report for January 1, 2021 to December 31, 2021 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on August 24, 2023.

Revenue and expenses, fiscal year 2021
FigureAs filedWhere it comes from
Total patient revenue$15,066,977CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts$3,536,098CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$11,530,879CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$13,192,683CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$1,661,804CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$1,410,309CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income−$251,495CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: −$251,495 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2021
FigureAs filedWhere it comes from
Total facility beds, all components146CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components25,500CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components446CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days38.91CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, Medicaid, in days168.56CMS-2540-10 worksheet S300001 line 800 column 1500
Average length of stay, all patients, in days57.17CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1363041, read from the public cost report file SNF10FY2021.zip.

Fiscal year 2020, ended December 31, 2020

Cost report for March 31, 2020 to December 31, 2020 — a reporting period of 275 days, not a full year, on form CMS-2540-10, settled, processed by CMS on July 22, 2022.

Revenue and expenses, fiscal year 2020
FigureAs filedWhere it comes from
Total patient revenue$8,945,675CMS-2540-10 worksheet G300000 line 100 column 100
Contractual allowances and discounts−$58,395CMS-2540-10 worksheet G300000 line 200 column 100
Net patient revenue$9,004,070CMS-2540-10 worksheet G300000 line 300 column 100
Total operating expenses$10,253,488CMS-2540-10 worksheet G300000 line 400 column 100
Net income from service to patients−$1,249,418CMS-2540-10 worksheet G300000 line 500 column 100
Total other income$6,247,371CMS-2540-10 worksheet G300000 line 2500 column 100
Net income after other income$4,997,953CMS-2540-10 worksheet G300000 line 2600 column 100

Net income: $4,997,953 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).

Beds, days and discharges, fiscal year 2020
FigureAs filedWhere it comes from
Total facility beds, all components146CMS-2540-10 worksheet S300001 line 800 column 100
Total patient days, all components14,628CMS-2540-10 worksheet S300001 line 800 column 700
Total discharges, all components659CMS-2540-10 worksheet S300001 line 800 column 1200
Average length of stay, Medicare, in days22.42CMS-2540-10 worksheet S300001 line 800 column 1400
Average length of stay, Medicaid, in days23.29CMS-2540-10 worksheet S300001 line 800 column 1500
Average length of stay, all patients, in days22.2CMS-2540-10 worksheet S300001 line 800 column 1600

CMS report record 1326293, read from the public cost report file SNF10FY2020.zip.

Nurse staffing

Nurse staffing hours from the Payroll-Based Journal, quarter by quarter, are on this facility’s staffing page, each quarter with the file it came from.

The staffing record →

Ownership, as filed with CMS

Care Compare

As filed in the CMS file dated September 1, 2026 (Care Compare ownership).

Owner or managerRoleTypeOwnership percentageAssociation
DOLPHIN POINTE MEDICAL INVESTORS, LLC I5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization20%since 07/15/2016
DOLPHIN POINTE MEDICAL INVESTORS, LLC II5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization20%since 07/15/2016
DOLPHIN POINTE MEDICAL INVESTORS, LLC III5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization20%since 07/15/2016
OLT II, INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization40%since 07/15/2016
CLEVELAND, JEFFREY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%since 07/15/2016
FRASER, GEOFFREY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%since 07/15/2016
NELSON, SEAN5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%since 07/15/2016
FIFTH THIRD BANK5% OR GREATER MORTGAGE INTERESTOrganizationNOT APPLICABLEsince 02/24/2017
KALLEN, JASONADP OF THE SNFIndividualNOT APPLICABLEsince 12/04/2025
FRASER, GEOFFREYCORPORATE DIRECTORIndividualNOT APPLICABLEsince 07/15/2016
NELSON, DENISECORPORATE DIRECTORIndividualNOT APPLICABLEsince 07/15/2016
FRASER, GEOFFREYCORPORATE OFFICERIndividualNOT APPLICABLEsince 07/15/2016
NELSON, DENISECORPORATE OFFICERIndividualNOT APPLICABLEsince 07/15/2016
FRASER, GEOFFREYOPERATIONAL/MANAGERIAL CONTROLIndividualNOT APPLICABLEsince 07/16/2016

Medicare enrollment

As filed in the CMS file dated August 1, 2026 (Medicare enrollment ownership), under the enrollment of DOLPHIN POINTE HEALTH CARE LLC (enrollment ID O20200317002347).

CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; where the private equity, real estate investment trust or holding company field below has not been filed under the current cycle, it reads “Paused by CMS”.

OwnerIndividual or organizationRoleOwnership percentageAssociation dateDescribed in the filing as
DOLPHIN POINTE MEDICAL INVESTORS, LLC IOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST207/15/2016
Private equity company: No
Real estate investment trust: No
Holding company: No
DOLPHIN POINTE MEDICAL INVESTORS, LLC IIOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST207/15/2016
Private equity company: No
Real estate investment trust: No
Holding company: No
DOLPHIN POINTE MEDICAL INVESTORS, LLC IIIOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST207/15/2016
Private equity company: No
Real estate investment trust: No
Holding company: No
OLT II, INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST407/15/2016
Private equity company: No
Real estate investment trust: No
Holding company: No
GEOFFREY FRASERIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST207/15/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
JEFFREY CLEVELANDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST207/15/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
SEAN NELSONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST207/15/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
FIFTH THIRD BANKOrganization5% OR GREATER MORTGAGE INTEREST632/24/2017
Private equity company: No
Real estate investment trust: No
Holding company: No
JASON KALLENIndividualADP OF THE SNFNot stated in the filing12/4/2025
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
No owner named in the filingIndividualADP OF THE SNFNot stated in the filing1/8/2026
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
DENISE NELSONIndividualCORPORATE DIRECTOR407/15/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
GEOFFREY FRASERIndividualCORPORATE DIRECTOR207/15/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
DENISE NELSONIndividualCORPORATE OFFICER407/15/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
GEOFFREY FRASERIndividualCORPORATE OFFICER207/15/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS
GEOFFREY FRASERIndividualOPERATIONAL/MANAGERIAL CONTROL207/16/2016
Private equity company: Paused by CMS
Real estate investment trust: Paused by CMS
Holding company: Paused by CMS

Changes in ownership

Recent changes on this record

Inspections

Inspection cycleHealth inspectionFire safety inspectionHealth deficienciesFire safety deficiencies
1January 30, 2026January 30, 202658
2February 15, 2024February 15, 202495
3March 24, 2022March 24, 202250

From the Care Compare inspection summary file NH_SurveySummary_Sep2026_2.csv, processed on September 1, 2026.

Deficiencies cited

19 deficiencies on file, newest inspection first
Inspection dateInspection typeTagCategoryWhat was citedScope and severityComplaintCorrectedCorrection date
January 30, 2026HealthF 0554Resident Rights DeficienciesAllow residents to self-administer drugs if determined clinically appropriate.DNoDeficient, Provider has date of correctionMarch 13, 2026
January 30, 2026HealthF 0607Freedom from Abuse, Neglect, and Exploitation DeficienciesDevelop and implement policies and procedures to prevent abuse, neglect, and theft.DNoDeficient, Provider has date of correctionMarch 13, 2026
January 30, 2026HealthF 0677Quality of Life and Care DeficienciesProvide care and assistance to perform activities of daily living for any resident who is unable.ENoDeficient, Provider has date of correctionMarch 13, 2026
January 30, 2026HealthF 0812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FNoDeficient, Provider has date of correctionMarch 13, 2026
January 30, 2026HealthF 0842Resident Assessment and Care Planning DeficienciesSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DNoDeficient, Provider has date of correctionMarch 13, 2026
February 15, 2024HealthF 0585Resident Rights DeficienciesHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0644Resident Assessment and Care Planning DeficienciesCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0684Quality of Life and Care DeficienciesProvide appropriate treatment and care according to orders, resident’s preferences and goals.DNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0686Quality of Life and Care DeficienciesProvide appropriate pressure ulcer care and prevent new ulcers from developing.DNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0695Quality of Life and Care DeficienciesProvide safe and appropriate respiratory care for a resident when needed.DNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0759Pharmacy Service DeficienciesEnsure medication error rates are not 5 percent or greater.DNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0761Pharmacy Service DeficienciesEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FNoDeficient, Provider has date of correctionMarch 15, 2024
February 15, 2024HealthF 0842Resident Assessment and Care Planning DeficienciesSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DNoDeficient, Provider has date of correctionMarch 15, 2024
March 24, 2022HealthF 0684Quality of Life and Care DeficienciesProvide appropriate treatment and care according to orders, resident’s preferences and goals.DNoDeficient, Provider has date of correctionMay 3, 2022
March 24, 2022HealthF 0758Pharmacy Service DeficienciesImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DNoDeficient, Provider has date of correctionMay 3, 2022
March 24, 2022HealthF 0812Nutrition and Dietary DeficienciesProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FNoDeficient, Provider has date of correctionMay 3, 2022
March 24, 2022HealthF 0838Administration DeficienciesConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FNoDeficient, Provider has date of correctionMay 3, 2022
March 24, 2022HealthF 0842Resident Assessment and Care Planning DeficienciesSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DNoDeficient, Provider has date of correctionMay 3, 2022

From the Care Compare health citations file NH_HealthCitations_Sep2026_2.csv, processed on September 1, 2026.

Penalties

No penalty on file for this facility in CMS’s Care Compare penalties data.

Care Compare provider information

FieldAs filed
Provider TypeMedicare and Medicaid
Ownership TypeFor profit - Limited Liability company
Legal Business NameDOLPHIN POINTE HEALTH CARE LLC
Date First Approved to Provide Medicare and Medicaid Services2020-03-31
Provider Resides in HospitalN
Continuing Care Retirement CommunityN
UrbanY
County/ParishDuval
Telephone Number9374348820
Provider Changed Ownership in Last 12 MonthsN
With a Resident and Family CouncilBoth
Automatic Sprinkler Systems in All Required AreasYes
Number of Certified Beds146
Average Number of Residents per Day134.3
Overall Rating3
Health Inspection Rating3
QM Rating3
Long-Stay QM Rating4
Short-Stay QM Rating3
Processing Date2026-08-01

From the Care Compare Provider Information file NH_ProviderInfo_Aug2026.csv, processed on August 1, 2026.

Get an email when this record changes

One email a day naming what moved on DOLPHIN POINTE HEALTH CARE CENTER: the field, the value before, the value after, and the date of the file that first showed it.

The facility alert follows this one record: a cost report filed or a figure on one changed, an inspection, a deficiency or a penalty recorded, an owner added or removed. The certification number arrives filled in.

On June 12, 2025: A cost report was filed for fiscal year 2024, on form CMS-2540-10. That is one line of the alert.

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The citable document for DOLPHIN POINTE HEALTH CARE CENTER

This page shows the record as it stands today. The report is the citable document: the same figures with the cell each came from, and beyond this page — five facilities of a similar size in Florida at the same fiscal year, listed by name; every change on the record rather than the recent ones below; the inspection and staffing history in blocks of their own; and a citation block naming every CMS file it was read from.

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