Skilled nursing facility · CMS certification number 235635
Caretel Inns of Tri-Cities
Bay City, Michigan · Medicare and Medicaid
Certified beds, as filed in Care Compare: 60
Download this facility’s record (CSV)
A CSV file of this facility’s record: its name and location, its Medicare cost-report finances year by year, its ownership, its inspections, deficiencies and penalties, and the Care Compare provider information — each figure with the worksheet, line and column or file it came from.
In Care Compare’s provider information: Penalties: 5 · Fines: 4 · Fines, total amount: $161,469.00 · Payment denials: 1. The most recent penalty on file: December 18, 2025, Fine, $26,685. Every penalty on file ↓
For this facility: the citable document with full history — $295 · an email when this record changes — $99/month
Finances, as filed
From this facility’s Medicare cost reports on form CMS-2540, each figure with the worksheet, line and column it was read from.
Cost report for January 1, 2024 to December 31, 2024 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on August 28, 2025.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $11,575,217 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,204,255 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $9,370,962 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,181,698 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$810,736 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $243,507 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$567,229 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$567,229 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 100 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Bed days available, all components | 36,600 | CMS-2540-10 worksheet S300001 line 800 column 200 |
| Medicare (Title XVIII) patient days | 3,236 | CMS-2540-10 worksheet S300001 line 800 column 400 |
| Medicaid (Title XIX) patient days | 9,290 | CMS-2540-10 worksheet S300001 line 800 column 500 |
| Other-payer patient days | 18,856 | CMS-2540-10 worksheet S300001 line 800 column 600 |
| Total patient days, all components | 31,382 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Medicare discharges | 89 | CMS-2540-10 worksheet S300001 line 800 column 900 |
| Medicaid discharges | 40 | CMS-2540-10 worksheet S300001 line 800 column 1000 |
| Other-payer discharges | 254 | CMS-2540-10 worksheet S300001 line 800 column 1100 |
| Total discharges, all components | 383 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 36.36 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 232.25 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 81.94 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1434372, read from the public cost report file SNF10FY2024.zip.
Fiscal year 2023, ended December 31, 2023
Cost report for January 1, 2023 to December 31, 2023 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on September 24, 2024.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $11,310,527 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,423,683 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,886,844 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $9,773,554 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$886,710 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $2,171,867 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $1,285,157 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $1,285,157 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 100 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 31,272 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 337 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 40.59 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 283.69 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 92.8 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1395671, read from the public cost report file SNF10FY2023.zip.
Fiscal year 2022, ended December 31, 2022
Cost report for January 1, 2022 to December 31, 2022 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on September 21, 2023.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $10,212,899 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,899,760 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,313,139 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $8,653,962 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$340,823 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $89,452 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$251,371 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$251,371 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 100 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 29,991 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 305 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 38.07 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 498.94 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 98.33 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1365179, read from the public cost report file SNF10FY2022.zip.
Fiscal year 2021, ended December 31, 2021
Cost report for January 1, 2021 to December 31, 2021 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on November 4, 2022.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $10,619,435 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,295,226 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,324,209 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $7,685,600 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $638,609 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $233,434 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $872,043 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $872,043 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 100 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 29,007 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 325 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 32.49 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 500.61 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 89.25 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1336069, read from the public cost report file SNF10FY2021.zip.
Fiscal year 2020, ended December 31, 2020
Cost report for January 1, 2020 to December 31, 2020 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on November 10, 2021.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $10,857,282 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,528,381 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,328,901 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $7,985,010 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $343,891 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $333,565 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $677,456 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $647,776 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 100 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 27,112 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 395 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 32.23 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 167.61 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 68.64 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1303951, read from the public cost report file SNF10FY2020.zip.
Fiscal year 2019, ended December 31, 2019
Cost report for January 1, 2019 to December 31, 2019 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on November 23, 2020.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $7,149,845 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,118,527 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $6,031,318 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $6,053,810 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$22,492 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $22,589 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $97 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$140,296 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 100 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 20,823 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 406 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 21.64 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 312 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 51.29 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1274229, read from the public cost report file SNF10FY2019.zip.
Fiscal year 2018, ended December 31, 2018
Cost report for January 1, 2018 to December 31, 2018 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on July 10, 2019.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $6,986,415 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $957,997 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $6,028,418 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $6,931,615 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$903,197 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $760,291 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$142,906 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$142,906 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 97 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 19,464 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 447 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 18.81 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 43.54 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1236304, read from the public cost report file SNF10FY2018.zip.
Fiscal year 2017, ended December 31, 2017
Cost report for January 1, 2017 to December 31, 2017 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on July 25, 2018.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $8,214,576 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,168,477 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $7,046,099 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $7,341,264 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$295,165 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $7,171 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$287,994 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$287,994 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 97 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 21,501 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 535 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 20.45 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 40.19 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1202696, read from the public cost report file SNF10FY2017.zip.
Fiscal year 2016, ended December 31, 2016
Cost report for January 1, 2016 to December 31, 2016 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on July 17, 2017.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $10,753,422 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,605,326 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $9,148,096 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $9,233,331 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$85,235 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $13,390 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$71,845 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$71,845 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 26,024 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 583 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 27.78 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 44.64 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1169117, read from the public cost report file SNF10FY2016.zip.
Fiscal year 2015, ended December 31, 2015
Cost report for January 1, 2015 to December 31, 2015 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on May 13, 2016.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $11,845,359 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,846,212 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $9,999,147 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,092,053 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$92,906 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $9,352 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$83,554 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$83,554 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 26,999 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 584 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 29.55 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 46.23 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1123849, read from the public cost report file SNF10FY2015.zip.
Fiscal year 2014, ended December 31, 2014
Cost report for January 1, 2014 to December 31, 2014 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on July 25, 2015.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $12,445,074 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,004,943 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $10,440,131 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,027,391 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $412,740 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $17,030 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $429,770 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $429,770 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 29,185 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 573 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 31.76 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 50.93 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1104971, read from the public cost report file SNF10FY2014.zip.
Fiscal year 2013, ended December 31, 2013
Cost report for January 1, 2013 to December 31, 2013 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on July 23, 2014.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $10,933,484 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,786,327 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $9,147,157 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $9,243,305 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$96,148 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $15,787 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$80,361 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$80,361 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 28,537 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 400 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 36.4 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 71.34 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1072313, read from the public cost report file SNF10FY2013.zip.
Fiscal year 2012, ended December 31, 2012
Cost report for January 1, 2012 to December 31, 2012 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on June 7, 2013.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $9,877,837 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,366,479 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,511,358 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $8,941,907 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$430,549 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $11,307 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$419,242 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$419,242 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 28,764 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 478 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 32.14 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 60.18 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1032863, read from the public cost report file SNF10FY2012.zip.
Fiscal year 2011, ended December 31, 2011
Cost report for January 1, 2011 to December 31, 2011 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on February 27, 2013.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $9,768,871 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $444,415 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $9,324,456 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $8,952,646 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $371,810 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $10,508 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $382,318 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $382,318 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 28,167 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 612 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 31.9 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 46.02 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1025221, read from the public cost report file SNF10FY2011.zip.
Fiscal year 2010, ended December 31, 2010
Cost report for January 1, 2010 to December 31, 2010 — a reporting period of 364 days, on form CMS-2540-96, settled, processed by CMS on September 8, 2011.
| Figure | As filed | Where it comes from |
|---|---|---|
| Net patient revenue | $8,795,793 | CMS-2540-96 worksheet G300000 line 300 column 100 |
| Total operating expenses | $8,484,098 | CMS-2540-96 worksheet G200002 line 1500 column 200 |
| Net income from service to patients | $311,695 | CMS-2540-96 worksheet G300000 line 500 column 100 |
| Total other income | $10,783 | CMS-2540-96 worksheet G300000 line 2600 column 100 |
Net income: $322,478 (CMS-2540-96 worksheet G300000 line 3200 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 5 plus 26 less 31) on 192,460 of the 192,462 reports filed on Form CMS-2540-96 in publication years 1995-2012 that file every line it is computed from (99.99%); on 2 of them the filed figure and that arithmetic differ, by a median of $46,907, and those figures are not shown. A further 2,252 reports file net income without filing net income from service to patients (Worksheet G-3 line 5), so the arithmetic cannot be applied to them and their figure is shown as filed.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-96 worksheet S300001 line 900 column 100 |
| Total patient days, all components | 28,128 | CMS-2540-96 worksheet S300001 line 900 column 700 |
| Total discharges, all components | 453 | CMS-2540-96 worksheet S300001 line 900 column 1200 |
| Average length of stay, Medicare, in days | 34.11 | CMS-2540-96 worksheet S300001 line 900 column 1400 |
| Average length of stay, all patients, in days | 62.09 | CMS-2540-96 worksheet S300001 line 900 column 1600 |
CMS report record 417167, read from the public cost report file SNFFY2010.zip.
Fiscal year 2009, ended December 31, 2009
Cost report for January 1, 2009 to December 31, 2009 — a reporting period of 364 days, on form CMS-2540-96, settled, processed by CMS on August 24, 2010.
| Figure | As filed | Where it comes from |
|---|---|---|
| Net patient revenue | $8,124,642 | CMS-2540-96 worksheet G300000 line 300 column 100 |
| Total operating expenses | $7,991,282 | CMS-2540-96 worksheet G200002 line 1500 column 200 |
| Net income from service to patients | $133,360 | CMS-2540-96 worksheet G300000 line 500 column 100 |
| Total other income | $11,527 | CMS-2540-96 worksheet G300000 line 2600 column 100 |
Net income: $144,887 (CMS-2540-96 worksheet G300000 line 3200 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 5 plus 26 less 31) on 192,460 of the 192,462 reports filed on Form CMS-2540-96 in publication years 1995-2012 that file every line it is computed from (99.99%); on 2 of them the filed figure and that arithmetic differ, by a median of $46,907, and those figures are not shown. A further 2,252 reports file net income without filing net income from service to patients (Worksheet G-3 line 5), so the arithmetic cannot be applied to them and their figure is shown as filed.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-96 worksheet S300001 line 900 column 100 |
| Total patient days, all components | 25,193 | CMS-2540-96 worksheet S300001 line 900 column 700 |
| Total discharges, all components | 413 | CMS-2540-96 worksheet S300001 line 900 column 1200 |
| Average length of stay, Medicare, in days | 39.37 | CMS-2540-96 worksheet S300001 line 900 column 1400 |
| Average length of stay, all patients, in days | 61 | CMS-2540-96 worksheet S300001 line 900 column 1600 |
CMS report record 386210, read from the public cost report file SNFFY2009.zip.
Fiscal year 2008, ended December 31, 2008
Cost report for January 1, 2008 to December 31, 2008 — a reporting period of 365 days, on form CMS-2540-96, settled, processed by CMS on July 28, 2009.
| Figure | As filed | Where it comes from |
|---|---|---|
| Net patient revenue | $7,766,234 | CMS-2540-96 worksheet G300000 line 300 column 100 |
| Total operating expenses | $7,526,568 | CMS-2540-96 worksheet G200002 line 1500 column 200 |
| Net income from service to patients | $239,666 | CMS-2540-96 worksheet G300000 line 500 column 100 |
| Total other income | $178,661 | CMS-2540-96 worksheet G300000 line 2600 column 100 |
Net income: $418,327 (CMS-2540-96 worksheet G300000 line 3200 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 5 plus 26 less 31) on 192,460 of the 192,462 reports filed on Form CMS-2540-96 in publication years 1995-2012 that file every line it is computed from (99.99%); on 2 of them the filed figure and that arithmetic differ, by a median of $46,907, and those figures are not shown. A further 2,252 reports file net income without filing net income from service to patients (Worksheet G-3 line 5), so the arithmetic cannot be applied to them and their figure is shown as filed.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-96 worksheet S300001 line 900 column 100 |
| Total patient days, all components | 22,602 | CMS-2540-96 worksheet S300001 line 900 column 700 |
| Total discharges, all components | 500 | CMS-2540-96 worksheet S300001 line 900 column 1200 |
| Average length of stay, Medicare, in days | 40.53 | CMS-2540-96 worksheet S300001 line 900 column 1400 |
| Average length of stay, all patients, in days | 45.2 | CMS-2540-96 worksheet S300001 line 900 column 1600 |
CMS report record 352962, read from the public cost report file SNFFY2008.zip.
Fiscal year 2007, ended December 31, 2007
Cost report for October 25, 2007 to December 31, 2007 — a reporting period of 67 days, not a full year, on form CMS-2540-96, settled, processed by CMS on September 16, 2008.
| Figure | As filed | Where it comes from |
|---|---|---|
| Net patient revenue | $791,003 | CMS-2540-96 worksheet G300000 line 300 column 100 |
| Total operating expenses | $1,533,405 | CMS-2540-96 worksheet G200002 line 1500 column 200 |
| Net income from service to patients | −$742,402 | CMS-2540-96 worksheet G300000 line 500 column 100 |
| Total other income | $2,805 | CMS-2540-96 worksheet G300000 line 2600 column 100 |
Net income: −$739,597 (CMS-2540-96 worksheet G300000 line 3200 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 5 plus 26 less 31) on 192,460 of the 192,462 reports filed on Form CMS-2540-96 in publication years 1995-2012 that file every line it is computed from (99.99%); on 2 of them the filed figure and that arithmetic differ, by a median of $46,907, and those figures are not shown. A further 2,252 reports file net income without filing net income from service to patients (Worksheet G-3 line 5), so the arithmetic cannot be applied to them and their figure is shown as filed.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 94 | CMS-2540-96 worksheet S300001 line 900 column 100 |
| Total patient days, all components | 2,582 | CMS-2540-96 worksheet S300001 line 900 column 700 |
| Total discharges, all components | 31 | CMS-2540-96 worksheet S300001 line 900 column 1200 |
| Average length of stay, Medicare, in days | 37.46 | CMS-2540-96 worksheet S300001 line 900 column 1400 |
| Average length of stay, all patients, in days | 83.29 | CMS-2540-96 worksheet S300001 line 900 column 1600 |
CMS report record 325928, read from the public cost report file SNFFY2008.zip.
Nurse staffing
Nurse staffing hours from the Payroll-Based Journal, quarter by quarter, are on this facility’s staffing page, each quarter with the file it came from.
Ownership, as filed with CMS
Care Compare
As filed in the CMS file dated September 1, 2026 (Care Compare ownership).
| Owner or manager | Role | Type | Ownership percentage | Association |
|---|---|---|---|---|
| SYMPHONY OF MICHIGAN HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | since 06/01/2020 |
| BENOIT HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 20% | since 06/01/2020 |
| CALUMET SOUTH LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 5% | since 06/01/2020 |
| FAIRHOME TRUST UAD 12312012 | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 20% | since 06/01/2020 |
| GZLT HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 10% | since 06/01/2020 |
| KRUPP, ARI | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 10% | since 09/01/2019 |
| SENDEROWICZ, YOSSI | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 5% | since 06/01/2020 |
| WILLOW DELTA TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 15% | since 06/01/2020 |
| HARTMAN, DAVID | CORPORATE OFFICER | Individual | NOT APPLICABLE | since 06/01/2020 |
| KRUPP, ARI | CORPORATE OFFICER | Individual | NOT APPLICABLE | since 09/01/2019 |
| HARTMAN, DAVID | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | since 06/01/2020 |
| KRUPP, ARI | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | since 09/01/2019 |
| MCGOURTY, DIANE | W-2 MANAGING EMPLOYEE | Individual | NOT APPLICABLE | since 01/30/2020 |
Medicare enrollment
As filed in the CMS file dated August 1, 2026 (Medicare enrollment ownership), under the enrollment of WOOD CARE VIII INC (enrollment ID O20070321000559).
CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; where the private equity, real estate investment trust or holding company field below has not been filed under the current cycle, it reads “Paused by CMS”.
| Owner | Individual or organization | Role | Ownership percentage | Association date | Described in the filing as |
|---|---|---|---|---|---|
| SYMPHONY OF MICHIGAN HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100 | 6/1/2020 | Private equity company: No Real estate investment trust: No Holding company: Yes |
| ARI P KRUPP | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10 | 9/1/2019 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| BENOIT HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20 | 6/1/2020 | Private equity company: No Real estate investment trust: No Holding company: No |
| CALUMET SOUTH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5 | 6/1/2020 | Private equity company: No Real estate investment trust: No Holding company: No |
| DAVID HARTMAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 30 | 6/1/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| DRAKE LOUIS ENTERPRISE, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 30 | 6/1/2020 | Private equity company: No Real estate investment trust: No Holding company: No |
| FAIRHOME TRUST UAD 12312012 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20 | 6/1/2020 | Private equity company: No Real estate investment trust: No Holding company: No |
| GZLT HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10 | 6/1/2020 | Private equity company: No Real estate investment trust: No Holding company: No |
| MARK HARTMAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20 | 6/1/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| WILLOW DELTA TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 15 | 6/1/2020 | Private equity company: No Real estate investment trust: No Holding company: No |
| YOSSI SENDEROWICZ | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5 | 6/1/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| ARI P KRUPP | Individual | CORPORATE OFFICER | Not stated in the filing | 9/1/2019 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| DAVID HARTMAN | Individual | CORPORATE OFFICER | Not stated in the filing | 6/1/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| ARI P KRUPP | Individual | OPERATIONAL/MANAGERIAL CONTROL | Not stated in the filing | 9/1/2019 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| DAVID HARTMAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | Not stated in the filing | 6/1/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| ARIA CONSULTING SERVICES LLC | Organization | OTHER | Not stated in the filing | 9/1/2019 | Private equity company: No Real estate investment trust: No Holding company: No |
| DIANE MCGOURTY | Individual | W-2 MANAGING EMPLOYEE | Not stated in the filing | 1/30/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
Changes in ownership
No change in ownership appears in the CMS files on record since September 20, 2022.
Recent changes on this record
- July 23, 2026: A deficiency was cited under tag F 0880, scope and severity D. NH_HealthCitations_Sep2026_2.csv
- July 23, 2026: A deficiency was cited under tag F 0580, scope and severity D. NH_HealthCitations_Sep2026_2.csv
- July 23, 2026: A deficiency was cited under tag F 0761, scope and severity F. NH_HealthCitations_Sep2026_2.csv
- December 18, 2025: A penalty was recorded: Fine. NH_Penalties_Sep2026_2.csv
- August 28, 2025: A cost report was filed for fiscal year 2024, on form CMS-2540-10. SNF10FY2024.zip
- September 24, 2024: A cost report was filed for fiscal year 2023, on form CMS-2540-10. SNF10FY2023.zip
- September 21, 2023: A cost report was filed for fiscal year 2022, on form CMS-2540-10. SNF10FY2022.zip
- November 4, 2022: A cost report was filed for fiscal year 2021, on form CMS-2540-10. SNF10FY2021.zip
- November 10, 2021: A cost report was filed for fiscal year 2020, on form CMS-2540-10. SNF10FY2020.zip
- November 23, 2020: A cost report was filed for fiscal year 2019, on form CMS-2540-10. SNF10FY2019.zip
- July 10, 2019: A cost report was filed for fiscal year 2018, on form CMS-2540-10. SNF10FY2018.zip
- July 25, 2018: A cost report was filed for fiscal year 2017, on form CMS-2540-10. SNF10FY2017.zip
- July 17, 2017: A cost report was filed for fiscal year 2016, on form CMS-2540-10. SNF10FY2016.zip
- May 13, 2016: A cost report was filed for fiscal year 2015, on form CMS-2540-10. SNF10FY2015.zip
- July 25, 2015: A cost report was filed for fiscal year 2014, on form CMS-2540-10. SNF10FY2014.zip
- July 23, 2014: A cost report was filed for fiscal year 2013, on form CMS-2540-10. SNF10FY2013.zip
- June 7, 2013: A cost report was filed for fiscal year 2012, on form CMS-2540-10. SNF10FY2012.zip
- February 27, 2013: A cost report was filed for fiscal year 2011, on form CMS-2540-10. SNF10FY2011.zip
- September 8, 2011: A cost report was filed for fiscal year 2010, on form CMS-2540-96. SNFFY2010.zip
- August 24, 2010: A cost report was filed for fiscal year 2009, on form CMS-2540-96. SNFFY2009.zip
- July 28, 2009: A cost report was filed for fiscal year 2008, on form CMS-2540-96. SNFFY2008.zip
- September 16, 2008: A cost report was filed for fiscal year 2007, on form CMS-2540-96. SNFFY2008.zip
Inspections
| Inspection cycle | Health inspection | Fire safety inspection | Health deficiencies | Fire safety deficiencies |
|---|---|---|---|---|
| 1 | August 7, 2025 | August 7, 2025 | 16 | 6 |
| 2 | July 17, 2024 | July 17, 2024 | 17 | 3 |
| 3 | July 21, 2023 | July 21, 2023 | 13 | 6 |
From the Care Compare inspection summary file NH_SurveySummary_Sep2026_2.csv, processed on September 1, 2026.
Deficiencies cited
46 deficiencies on file, newest inspection first
| Inspection date | Inspection type | Tag | Category | What was cited | Scope and severity | Complaint | Corrected | Correction date |
|---|---|---|---|---|---|---|---|---|
| July 23, 2026 | Health | F 0580 | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Yes | Deficient, Provider has plan of correction | August 13, 2026 |
| July 23, 2026 | Health | F 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Yes | Deficient, Provider has plan of correction | August 13, 2026 |
| July 23, 2026 | Health | F 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | D | Yes | Deficient, Provider has plan of correction | August 13, 2026 |
| May 11, 2026 | Health | F 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Yes | Past Non-Compliance | April 22, 2026 |
| December 18, 2025 | Health | F 0693 | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | G | Yes | Deficient, Provider has date of correction | January 20, 2026 |
| December 18, 2025 | Health | F 0726 | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Yes | Deficient, Provider has date of correction | January 20, 2026 |
| August 7, 2025 | Health | F 0550 | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0677 | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0803 | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0804 | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0806 | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | No | Deficient, Provider has date of correction | September 18, 2025 |
| August 7, 2025 | Health | F 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | E | No | Deficient, Provider has date of correction | September 12, 2025 |
| August 7, 2025 | Health | F 0921 | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | No | Deficient, Provider has date of correction | September 12, 2025 |
| July 24, 2025 | Health | F 0657 | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Yes | Deficient, Provider has date of correction | August 20, 2025 |
| July 24, 2025 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Yes | Deficient, Provider has date of correction | August 20, 2025 |
| July 24, 2025 | Health | F 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Yes | Deficient, Provider has date of correction | August 20, 2025 |
| June 13, 2025 | Health | F 0686 | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Yes | Deficient, Provider has date of correction | July 10, 2025 |
| June 13, 2025 | Health | F 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Yes | Deficient, Provider has date of correction | July 10, 2025 |
| June 13, 2025 | Health | F 0804 | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Yes | Deficient, Provider has date of correction | July 10, 2025 |
| May 8, 2025 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Yes | Deficient, Provider has date of correction | June 2, 2025 |
| March 4, 2025 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Yes | Deficient, Provider has date of correction | March 27, 2025 |
| March 4, 2025 | Health | F 0690 | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Yes | Deficient, Provider has date of correction | March 27, 2025 |
| January 21, 2025 | Health | F 0686 | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Yes | Deficient, Provider has date of correction | March 27, 2025 |
| January 21, 2025 | Health | F 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | D | Yes | Deficient, Provider has date of correction | February 13, 2025 |
| July 17, 2024 | Health | F 0655 | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | No | Deficient, Provider has date of correction | August 13, 2024 |
| July 17, 2024 | Health | F 0695 | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. | D | No | Deficient, Provider has date of correction | August 13, 2024 |
| July 17, 2024 | Health | F 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | No | Deficient, Provider has date of correction | August 13, 2024 |
| July 17, 2024 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | No | Deficient, Provider has date of correction | August 13, 2024 |
| July 17, 2024 | Health | F 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | E | No | Deficient, Provider has date of correction | August 13, 2024 |
| July 17, 2024 | Health | F 0921 | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Yes | Deficient, Provider has date of correction | August 13, 2024 |
| May 29, 2024 | Health | F 0686 | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Yes | Deficient, Provider has date of correction | June 18, 2024 |
| February 14, 2024 | Health | F 0678 | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Yes | Deficient, Provider has date of correction | March 9, 2024 |
| February 14, 2024 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Yes | Deficient, Provider has date of correction | March 9, 2024 |
| July 21, 2023 | Health | F 0656 | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0697 | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. | D | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0725 | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0759 | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. | D | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0804 | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0813 | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | E | No | Deficient, Provider has date of correction | August 25, 2023 |
| July 21, 2023 | Health | F 0882 | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | D | No | Deficient, Provider has date of correction | August 25, 2023 |
From the Care Compare health citations file NH_HealthCitations_Sep2026_2.csv, processed on September 1, 2026.
Penalties
| Penalty date | Type | Fine amount | Payment denial began | Payment denial, days | Fine ID |
|---|---|---|---|---|---|
| December 18, 2025 | Fine | $26,685 | 144311 | ||
| July 24, 2025 | Fine | $54,100 | 136166 | ||
| July 24, 2025 | Payment Denial | August 21, 2025 | 28 | ||
| May 8, 2025 | Fine | $38,961 | 134608 | ||
| February 14, 2024 | Fine | $41,723 | 58925 |
From the Care Compare penalties file NH_Penalties_Sep2026_2.csv, processed on September 1, 2026.
Care Compare provider information
| Field | As filed |
|---|---|
| Provider Type | Medicare and Medicaid |
| Ownership Type | For profit - Corporation |
| Legal Business Name | WOOD CARE VIII INC |
| Date First Approved to Provide Medicare and Medicaid Services | 2007-10-25 |
| Provider Resides in Hospital | N |
| Continuing Care Retirement Community | N |
| Urban | Y |
| County/Parish | Bay |
| Telephone Number | 9896679800 |
| Chain Name | SYMPHONY CARE NETWORK |
| Chain ID | 501 |
| Provider Changed Ownership in Last 12 Months | N |
| With a Resident and Family Council | Resident |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Number of Certified Beds | 60 |
| Average Number of Residents per Day | 55.8 |
| Overall Rating | 1 |
| Health Inspection Rating | 1 |
| QM Rating | 4 |
| Long-Stay QM Rating | 4 |
| Short-Stay QM Rating | 3 |
| Processing Date | 2026-09-01 |
From the Care Compare Provider Information file NH_ProviderInfo_Sep2026_3.csv, processed on September 1, 2026.
Get an email when this record changes
One email a day naming what moved on Caretel Inns of Tri-Cities: the field, the value before, the value after, and the date of the file that first showed it.
The facility alert follows this one record: a cost report filed or a figure on one changed, an inspection, a deficiency or a penalty recorded, an owner added or removed. The certification number arrives filled in.
On July 23, 2026: A deficiency was cited under tag F 0880, scope and severity D. That is one line of the alert.
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The citable document for Caretel Inns of Tri-Cities
This page shows the record as it stands today. The report is the citable document: the same figures with the cell each came from, and beyond this page — five facilities of a similar size in Michigan at the same fiscal year, listed by name; every change on the record rather than the recent ones below; the inspection and staffing history in blocks of their own; and a citation block naming every CMS file it was read from.
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Every figure on this page is printed as it appears in the CMS file named beside it. A figure that does not match its file? Tell us on the corrections page, quoting certification number 235635.