Skilled nursing facility · CMS certification number 325130
The Neighborhood in Rio Rancho
Rio Rancho, New Mexico · Medicare and Medicaid
Certified beds, as filed in Care Compare: 48
Download this facility’s record (CSV)
A CSV file of this facility’s record: its name and location, its Medicare cost-report finances year by year, its ownership, its inspections, deficiencies and penalties, and the Care Compare provider information — each figure with the worksheet, line and column or file it came from.
In Care Compare’s provider information: Penalties: 1 · Fines: 1 · Fines, total amount: $8,278.00 · Payment denials: 0. The most recent penalty on file: November 17, 2025, Fine, $8,278. Every penalty on file ↓
For this facility: the citable document with full history — $295 · an email when this record changes — $99/month
Finances, as filed
From this facility’s Medicare cost reports on form CMS-2540, each figure with the worksheet, line and column it was read from.
Cost report for April 1, 2024 to March 31, 2025 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on September 18, 2025.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $13,649,553 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $827,414 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $12,822,139 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $21,917,250 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$9,095,111 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $1,676,897 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$7,418,214 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$7,418,214 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 120 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Bed days available, all components | 43,800 | CMS-2540-10 worksheet S300001 line 800 column 200 |
| Medicare (Title XVIII) patient days | 1,631 | CMS-2540-10 worksheet S300001 line 800 column 400 |
| Medicaid (Title XIX) patient days | 6,841 | CMS-2540-10 worksheet S300001 line 800 column 500 |
| Other-payer patient days | 21,528 | CMS-2540-10 worksheet S300001 line 800 column 600 |
| Total patient days, all components | 30,000 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Medicare discharges | 39 | CMS-2540-10 worksheet S300001 line 800 column 900 |
| Medicaid discharges | 16 | CMS-2540-10 worksheet S300001 line 800 column 1000 |
| Other-payer discharges | 164 | CMS-2540-10 worksheet S300001 line 800 column 1100 |
| Total discharges, all components | 219 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 41.82 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 427.56 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 136.99 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1439797, read from the public cost report file SNF10FY2024.zip.
Fiscal year 2024, ended March 31, 2024
Cost report for April 1, 2023 to March 31, 2024 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on October 16, 2024.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $15,760,710 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,360,106 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $14,400,604 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $19,619,140 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$5,218,536 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $399,431 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$4,819,105 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$4,819,105 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 72 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 19,495 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 184 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 23.48 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 770.17 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 105.95 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1397363, read from the public cost report file SNF10FY2023.zip.
Fiscal year 2023, ended March 31, 2023
Cost report for April 1, 2022 to March 31, 2023 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on October 11, 2023.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $16,126,999 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,341,407 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $14,785,592 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $17,503,639 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$2,718,047 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $269,106 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$2,448,941 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$2,448,941 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 72 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 20,756 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 201 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 21.12 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 255.61 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 103.26 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1366292, read from the public cost report file SNF10FY2022.zip.
Fiscal year 2022, ended March 31, 2022
Cost report for April 1, 2021 to March 31, 2022 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on October 17, 2022.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $16,041,896 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,385,815 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $14,656,081 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $18,625,627 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$3,969,546 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $288,224 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$3,681,322 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$3,798,927 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 72 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 21,690 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 209 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 25.26 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 675.69 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 103.78 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1335181, read from the public cost report file SNF10FY2021.zip.
Fiscal year 2021, ended March 31, 2021
Cost report for April 1, 2020 to March 31, 2021 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on October 20, 2021.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $15,172,783 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,296,621 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $13,876,162 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $17,901,551 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$4,025,389 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $1,657,598 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$2,367,791 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$2,367,791 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 72 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 15,595 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 174 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 21.57 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 2,084.33 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 89.63 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1302411, read from the public cost report file SNF10FY2020.zip.
Fiscal year 2020, ended March 31, 2020
Cost report for April 1, 2019 to March 31, 2020 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on October 14, 2020.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $15,496,329 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,137,134 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $13,359,195 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $17,025,521 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$3,666,326 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | −$453,620 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$4,119,946 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$4,119,946 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 48 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 13,119 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 411 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 20.02 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 151.86 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 31.92 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1270914, read from the public cost report file SNF10FY2019.zip.
Fiscal year 2019, ended March 31, 2019
Cost report for April 1, 2018 to March 31, 2019 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on September 24, 2019.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $13,824,927 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,228,365 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $11,596,562 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $14,953,275 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$3,356,713 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $90,056 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$3,266,657 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$3,266,657 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 48 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 12,441 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 319 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 21.84 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 1,140.67 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 39 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1243779, read from the public cost report file SNF10FY2018.zip.
Fiscal year 2018, ended March 31, 2018
Cost report for April 1, 2017 to March 31, 2018 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on October 13, 2018.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $9,632,573 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,244,360 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,388,213 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $12,537,049 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$4,148,836 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $27,790 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$4,121,046 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$4,121,046 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 48 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 8,690 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 178 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 23.49 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 774.5 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 48.82 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1212417, read from the public cost report file SNF10FY2017.zip.
Fiscal year 2017, ended March 31, 2017
Cost report for August 10, 2016 to March 31, 2017 — a reporting period of 233 days, not a full year, on form CMS-2540-10, settled, processed by CMS on November 13, 2017.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $3,346,509 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $105,573 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $3,240,936 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $9,741,541 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$6,500,605 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $90,284 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$6,410,321 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$6,410,321 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 48 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 1,832 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 20 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 34 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, all patients, in days | 91.6 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1178311, read from the public cost report file SNF10FY2016.zip.
Nurse staffing
Nurse staffing hours from the Payroll-Based Journal, quarter by quarter, are on this facility’s staffing page, each quarter with the file it came from.
Ownership, as filed with CMS
Care Compare
As filed in the CMS file dated September 1, 2026 (Care Compare ownership).
| Owner or manager | Role | Type | Ownership percentage | Association |
|---|---|---|---|---|
| BROECKER, LAURA | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | since 03/16/2020 |
| TRIGG, MARIE | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | since 07/21/2022 |
| JULIAN, ANGELES | CORPORATE OFFICER | Individual | NOT APPLICABLE | since 03/02/2020 |
| HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | NOT APPLICABLE | since 07/16/2015 |
| MARTINEZ, JENNIFER | W-2 MANAGING EMPLOYEE | Individual | NOT APPLICABLE | since 10/27/2022 |
Medicare enrollment
As filed in the CMS file dated August 1, 2026 (Medicare enrollment ownership), under the enrollment of THE NEIGHBORHOOD IN RIO RANCHO (enrollment ID O20160310000257).
CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; where the private equity, real estate investment trust or holding company field below has not been filed under the current cycle, it reads “Paused by CMS”.
| Owner | Individual or organization | Role | Ownership percentage | Association date | Described in the filing as |
|---|---|---|---|---|---|
| LAURA BROECKER | Individual | CORPORATE DIRECTOR | 100 | 3/16/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| MARIE TRIGG | Individual | CORPORATE DIRECTOR | 0 | 7/21/2022 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| ANGELES JULIAN | Individual | CORPORATE OFFICER | 0 | 3/2/2020 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | 100 | 7/16/2015 | Private equity company: No Real estate investment trust: No Holding company: No |
| JENNIFER MARTINEZ | Individual | W-2 MANAGING EMPLOYEE | 0 | 10/27/2022 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
Changes in ownership
- February 1, 2024: EDNA DEANN EATON no longer appears as OFFICER in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-02-01.csv
- January 1, 2023: REGNER RIDER no longer appears as OFFICER in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
- January 1, 2023: CHRISTINA AKES no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
- January 1, 2023: MARIE TRIGG (DIRECTOR) first listed in CMS’s Medicare enrollment ownership file on January 1, 2023; associated with this enrollment since July 21, 2022. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
- January 1, 2023: JENNIFER MARTINEZ (W-2 MANAGING EMPLOYEE) first listed in CMS’s Medicare enrollment ownership file on January 1, 2023; associated with this enrollment since October 27, 2022. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
Recent changes on this record
- September 18, 2025: A cost report was filed for fiscal year 2025, on form CMS-2540-10. SNF10FY2024.zip
- October 16, 2024: A cost report was filed for fiscal year 2024, on form CMS-2540-10. SNF10FY2023.zip
- February 1, 2024: EDNA DEANN EATON no longer appears as OFFICER in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-02-01.csv
- October 11, 2023: A cost report was filed for fiscal year 2023, on form CMS-2540-10. SNF10FY2022.zip
- January 1, 2023: REGNER RIDER no longer appears as OFFICER in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
- January 1, 2023: CHRISTINA AKES no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
- January 1, 2023: MARIE TRIGG (DIRECTOR) first listed in CMS’s Medicare enrollment ownership file on January 1, 2023; associated with this enrollment since July 21, 2022. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
- January 1, 2023: JENNIFER MARTINEZ (W-2 MANAGING EMPLOYEE) first listed in CMS’s Medicare enrollment ownership file on January 1, 2023; associated with this enrollment since October 27, 2022. Skilled_Nursing_Facility_All_Owners_:_2023-01-01.csv
- October 17, 2022: A cost report was filed for fiscal year 2022, on form CMS-2540-10. SNF10FY2021.zip
- October 20, 2021: A cost report was filed for fiscal year 2021, on form CMS-2540-10. SNF10FY2020.zip
- October 14, 2020: A cost report was filed for fiscal year 2020, on form CMS-2540-10. SNF10FY2019.zip
- September 24, 2019: A cost report was filed for fiscal year 2019, on form CMS-2540-10. SNF10FY2018.zip
- October 13, 2018: A cost report was filed for fiscal year 2018, on form CMS-2540-10. SNF10FY2017.zip
- November 13, 2017: A cost report was filed for fiscal year 2017, on form CMS-2540-10. SNF10FY2016.zip
Inspections
| Inspection cycle | Health inspection | Fire safety inspection | Health deficiencies | Fire safety deficiencies |
|---|---|---|---|---|
| 1 | November 17, 2025 | November 17, 2025 | 12 | 25 |
| 2 | May 23, 2024 | May 23, 2024 | 14 | 1 |
| 3 | February 3, 2023 | February 3, 2023 | 12 | 0 |
From the Care Compare inspection summary file NH_SurveySummary_Sep2026_2.csv, processed on September 1, 2026.
Deficiencies cited
38 deficiencies on file, newest inspection first
| Inspection date | Inspection type | Tag | Category | What was cited | Scope and severity | Complaint | Corrected | Correction date |
|---|---|---|---|---|---|---|---|---|
| March 13, 2026 | Health | F 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Yes | Deficient, Provider has date of correction | April 10, 2026 |
| November 19, 2025 | Health | F 0580 | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Yes | Deficient, Provider has date of correction | February 13, 2026 |
| November 19, 2025 | Health | F 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Yes | Past Non-Compliance | November 11, 2025 |
| November 19, 2025 | Health | F 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Yes | Deficient, Provider has date of correction | February 13, 2026 |
| November 19, 2025 | Health | F 0692 | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. | E | Yes | Deficient, Provider has date of correction | December 5, 2025 |
| November 19, 2025 | Health | F 0842 | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Yes | Deficient, Provider has date of correction | February 17, 2026 |
| November 17, 2025 | Health | F 0658 | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. | E | No | Deficient, Provider has date of correction | December 5, 2025 |
| November 17, 2025 | Health | F 0730 | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. | D | No | Deficient, Provider has date of correction | December 5, 2025 |
| November 17, 2025 | Health | F 0791 | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. | D | No | Deficient, Provider has date of correction | December 5, 2025 |
| November 17, 2025 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | No | Deficient, Provider has date of correction | December 5, 2025 |
| November 17, 2025 | Health | F 0842 | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | No | Deficient, Provider has date of correction | December 5, 2025 |
| November 17, 2025 | Health | F 0919 | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | No | Deficient, Provider has date of correction | December 5, 2025 |
| March 20, 2025 | Health | F 0571 | Resident Rights Deficiencies | Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. | E | Yes | Deficient, Provider has date of correction | May 2, 2025 |
| March 20, 2025 | Health | F 0580 | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Yes | Deficient, Provider has date of correction | May 2, 2025 |
| March 20, 2025 | Health | F 0641 | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. | D | Yes | Deficient, Provider has date of correction | May 2, 2025 |
| March 20, 2025 | Health | F 0657 | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Yes | Deficient, Provider has date of correction | May 2, 2025 |
| March 20, 2025 | Health | F 0726 | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Yes | Deficient, Provider has date of correction | May 2, 2025 |
| March 20, 2025 | Health | F 0849 | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Yes | Deficient, Provider has date of correction | May 2, 2025 |
| January 3, 2025 | Health | F 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Yes | Deficient, Provider has date of correction | March 7, 2025 |
| January 3, 2025 | Health | F 0908 | Environmental Deficiencies | Keep all essential equipment working safely. | D | Yes | Deficient, Provider has date of correction | March 7, 2025 |
| May 23, 2024 | Health | F 0656 | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | No | Deficient, Provider has date of correction | June 21, 2024 |
| May 23, 2024 | Health | F 0658 | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. | D | No | Deficient, Provider has date of correction | June 21, 2024 |
| May 23, 2024 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | No | Deficient, Provider has date of correction | June 21, 2024 |
| May 23, 2024 | Health | F 0695 | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. | D | No | Deficient, Provider has date of correction | June 21, 2024 |
| May 23, 2024 | Health | F 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | No | Deficient, Provider has date of correction | June 21, 2024 |
| May 23, 2024 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | No | Deficient, Provider has date of correction | June 21, 2024 |
| April 1, 2024 | Health | F 0580 | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Yes | Deficient, Provider has date of correction | April 19, 2024 |
| April 1, 2024 | Health | F 0658 | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. | D | Yes | Deficient, Provider has date of correction | April 19, 2024 |
| April 1, 2024 | Health | F 0740 | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Yes | Deficient, Provider has date of correction | April 19, 2024 |
| April 1, 2024 | Health | F 0757 | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Yes | Deficient, Provider has date of correction | April 19, 2024 |
| April 1, 2024 | Health | F 0921 | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Yes | Deficient, Provider has date of correction | April 19, 2024 |
| February 3, 2023 | Health | F 0578 | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | No | Deficient, Provider has date of correction | April 4, 2023 |
| February 3, 2023 | Health | F 0585 | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | No | Deficient, Provider has date of correction | April 4, 2023 |
| February 3, 2023 | Health | F 0602 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. | D | No | Deficient, Provider has date of correction | April 4, 2023 |
| February 3, 2023 | Health | F 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | No | Deficient, Provider has date of correction | April 4, 2023 |
| February 3, 2023 | Health | F 0641 | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. | E | No | Deficient, Provider has date of correction | April 4, 2023 |
| February 3, 2023 | Health | F 0693 | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | No | Deficient, Provider has date of correction | April 4, 2023 |
| February 3, 2023 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | No | Deficient, Provider has date of correction | April 4, 2023 |
From the Care Compare health citations file NH_HealthCitations_Sep2026_2.csv, processed on September 1, 2026.
Penalties
| Penalty date | Type | Fine amount | Payment denial began | Payment denial, days | Fine ID |
|---|---|---|---|---|---|
| November 17, 2025 | Fine | $8,278 | 137490 |
From the Care Compare penalties file NH_Penalties_Sep2026_2.csv, processed on September 1, 2026.
Care Compare provider information
| Field | As filed |
|---|---|
| Provider Type | Medicare and Medicaid |
| Ownership Type | Non profit - Corporation |
| Legal Business Name | THE NEIGHBORHOOD IN RIO RANCHO |
| Date First Approved to Provide Medicare and Medicaid Services | 2016-08-10 |
| Provider Resides in Hospital | N |
| Continuing Care Retirement Community | Y |
| Urban | Y |
| County/Parish | Sandoval |
| Telephone Number | 5059942296 |
| Provider Changed Ownership in Last 12 Months | N |
| With a Resident and Family Council | Resident |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Number of Certified Beds | 48 |
| Average Number of Residents per Day | 38.2 |
| Overall Rating | 2 |
| Health Inspection Rating | 2 |
| QM Rating | 3 |
| Long-Stay QM Rating | 2 |
| Short-Stay QM Rating | 5 |
| Processing Date | 2026-09-01 |
From the Care Compare Provider Information file NH_ProviderInfo_Sep2026_3.csv, processed on September 1, 2026.
Get an email when this record changes
One email a day naming what moved on The Neighborhood in Rio Rancho: the field, the value before, the value after, and the date of the file that first showed it.
The facility alert follows this one record: a cost report filed or a figure on one changed, an inspection, a deficiency or a penalty recorded, an owner added or removed. The certification number arrives filled in.
On September 18, 2025: A cost report was filed for fiscal year 2025, on form CMS-2540-10. That is one line of the alert.
Following a list of facilities? The portfolio watch follows up to 100 certification numbers you name, on one subscription — on the alerts page.
The citable document for The Neighborhood in Rio Rancho
This page shows the record as it stands today. The report is the citable document: the same figures with the cell each came from, and beyond this page — five facilities of a similar size in New Mexico at the same fiscal year, listed by name; every change on the record rather than the recent ones below; the inspection and staffing history in blocks of their own; and a citation block naming every CMS file it was read from.
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Every figure on this page is printed as it appears in the CMS file named beside it. A figure that does not match its file? Tell us on the corrections page, quoting certification number 325130.