Skilled nursing facility · CMS certification number 445501
WEST HILLS HEALTH AND REHAB
KNOXVILLE, Tennessee · Medicare and Medicaid
Certified beds, as filed in Care Compare: 194
Download this facility’s record (CSV)
A CSV file of this facility’s record: its name and location, its Medicare cost-report finances year by year, its ownership, its inspections, deficiencies and penalties, and the Care Compare provider information — each figure with the worksheet, line and column or file it came from.
In Care Compare’s provider information: Penalties: 0 · Fines: 0 · Fines, total amount: $0.00 · Payment denials: 0. Every penalty on file ↓
For this facility: the citable document with full history — $295 · an email when this record changes — $99/month
Finances, as filed
From this facility’s Medicare cost reports on form CMS-2540, each figure with the worksheet, line and column it was read from.
Cost report for July 1, 2024 to June 30, 2025 — a reporting period of 364 days, on form CMS-2540-10, as submitted, processed by CMS on November 26, 2025.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $15,081,134 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,546,107 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $13,535,027 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $14,627,191 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$1,092,164 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $454,931 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$637,233 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$637,233 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Bed days available, all components | 70,810 | CMS-2540-10 worksheet S300001 line 800 column 200 |
| Medicare (Title XVIII) patient days | 3,556 | CMS-2540-10 worksheet S300001 line 800 column 400 |
| Medicaid (Title XIX) patient days | 18,227 | CMS-2540-10 worksheet S300001 line 800 column 500 |
| Other-payer patient days | 16,521 | CMS-2540-10 worksheet S300001 line 800 column 600 |
| Total patient days, all components | 38,304 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Medicare discharges | 95 | CMS-2540-10 worksheet S300001 line 800 column 900 |
| Medicaid discharges | 88 | CMS-2540-10 worksheet S300001 line 800 column 1000 |
| Other-payer discharges | 469 | CMS-2540-10 worksheet S300001 line 800 column 1100 |
| Total discharges, all components | 652 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 37.43 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 207.13 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 58.75 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1443096, read from the public cost report file SNF10FY2024.zip.
Fiscal year 2024, ended June 30, 2024
Cost report for July 1, 2023 to June 30, 2024 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on October 23, 2025.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $11,545,618 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $825,125 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $10,720,493 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $12,007,168 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$1,286,675 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $663,870 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$622,805 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$622,805 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 32,694 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 612 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 29.83 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 210.21 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 53.42 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1441351, read from the public cost report file SNF10FY2023.zip.
Fiscal year 2023, ended June 30, 2023
Cost report for July 1, 2022 to June 30, 2023 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on November 13, 2024.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $10,432,076 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,021,287 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $9,410,789 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,942,617 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$1,531,828 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $493,105 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$1,038,723 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$1,038,723 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 31,526 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 655 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 22.5 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 179.37 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 48.13 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1398925, read from the public cost report file SNF10FY2022.zip.
Fiscal year 2022, ended June 30, 2022
Cost report for July 1, 2021 to June 30, 2022 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on June 5, 2023.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $9,644,202 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $667,519 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,976,683 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $11,527,638 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$2,550,955 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $556,845 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$1,994,110 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$1,994,110 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 31,935 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 361 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 33.99 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 260.76 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 88.46 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1349701, read from the public cost report file SNF10FY2021.zip.
Fiscal year 2021, ended June 30, 2021
Cost report for July 1, 2020 to June 30, 2021 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on July 28, 2022.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $13,477,770 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,848,516 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $10,629,254 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $11,999,450 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$1,370,196 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $1,883,404 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $513,208 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $513,208 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 39,566 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 598 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 31.74 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 240.78 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 66.16 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1328312, read from the public cost report file SNF10FY2020.zip.
Fiscal year 2020, ended June 30, 2020
Cost report for July 1, 2019 to June 30, 2020 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on September 16, 2021.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $16,292,207 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $4,431,850 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $11,860,357 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $12,466,078 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$605,721 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $1,002,429 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $396,708 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $396,708 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 45,778 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 721 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 33.3 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 230.33 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 63.49 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1299193, read from the public cost report file SNF10FY2019.zip.
Fiscal year 2019, ended June 30, 2019
Cost report for July 1, 2018 to June 30, 2019 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on January 15, 2021.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $15,472,407 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $4,647,192 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $10,825,215 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $12,480,907 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$1,655,692 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $43,171 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$1,612,521 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$1,612,521 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 43,621 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 562 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 28.95 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 227.49 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 77.62 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1278200, read from the public cost report file SNF10FY2018.zip.
Fiscal year 2018, ended June 30, 2018
Cost report for July 1, 2017 to June 30, 2018 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on November 22, 2019.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $15,269,616 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $5,239,084 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $10,030,532 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $11,454,096 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$1,423,564 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $462,189 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$961,375 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$961,375 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 44,638 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 252 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 32.06 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 752.53 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 177.13 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1246109, read from the public cost report file SNF10FY2017.zip.
Fiscal year 2017, ended June 30, 2017
Cost report for July 1, 2016 to June 30, 2017 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on May 16, 2019.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $14,647,148 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $3,911,928 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $10,735,220 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,914,641 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$179,421 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $480,240 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $300,819 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $300,819 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 44,992 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 505 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 38.52 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 288.88 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 89.09 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1224567, read from the public cost report file SNF10FY2016.zip.
Fiscal year 2016, ended June 30, 2016
Cost report for July 1, 2015 to June 30, 2016 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on January 18, 2018.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $16,735,646 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $4,359,772 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $12,375,874 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,649,384 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $1,726,490 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $20,811 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $1,747,301 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $1,747,301 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 44,281 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 508 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 40.68 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 309.27 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 87.17 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1182172, read from the public cost report file SNF10FY2015.zip.
Fiscal year 2015, ended June 30, 2015
Cost report for July 1, 2014 to June 30, 2015 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on December 29, 2016.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $17,309,007 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $5,061,663 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $12,247,344 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,930,688 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $1,316,656 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $22,399 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $1,339,055 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $1,339,055 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 46,357 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 538 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 36.46 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 273.72 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 86.17 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1150411, read from the public cost report file SNF10FY2014.zip.
Fiscal year 2014, ended June 30, 2014
Cost report for July 1, 2013 to June 30, 2014 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on May 3, 2016.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $16,278,948 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $4,930,051 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $11,348,897 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $10,633,225 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $715,672 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $280,565 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $996,237 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $996,262 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 194 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 46,081 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 357 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 40.89 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 299.7 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 129.08 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1123090, read from the public cost report file SNF10FY2013.zip.
Fiscal year 2013, ended June 30, 2013
Cost report for July 1, 2012 to June 30, 2013 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on February 28, 2015.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $14,061,784 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $3,712,368 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $10,349,416 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $9,664,985 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $684,431 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $7,232 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $691,663 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $691,663 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 222 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 47,966 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 359 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 42 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 366.79 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 133.61 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1086455, read from the public cost report file SNF10FY2012.zip.
Fiscal year 2012, ended June 30, 2012
Cost report for July 1, 2011 to June 30, 2012 — a reporting period of 365 days, on form CMS-2540-10, settled, processed by CMS on January 27, 2014.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $12,566,854 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $3,863,074 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,703,780 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $8,167,722 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $536,058 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $4,882 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $540,940 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $540,940 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 222 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 40,349 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 384 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 41.96 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 289.95 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 105.08 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1054137, read from the public cost report file SNF10FY2011.zip.
Fiscal year 2011, ended June 30, 2011
Cost report for January 20, 2011 to June 30, 2011 — a reporting period of 161 days, not a full year, on form CMS-2540-96, settled, processed by CMS on August 28, 2012.
| Figure | As filed | Where it comes from |
|---|---|---|
| Net patient revenue | $2,266,007 | CMS-2540-96 worksheet G300000 line 300 column 100 |
| Total operating expenses | $2,885,776 | CMS-2540-96 worksheet G200002 line 1500 column 200 |
| Net income from service to patients | −$619,769 | CMS-2540-96 worksheet G300000 line 500 column 100 |
| Total other income | $8,576 | CMS-2540-96 worksheet G300000 line 2600 column 100 |
Net income: −$611,193 (CMS-2540-96 worksheet G300000 line 3200 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 5 plus 26 less 31) on 192,460 of the 192,462 reports filed on Form CMS-2540-96 in publication years 1995-2012 that file every line it is computed from (99.99%); on 2 of them the filed figure and that arithmetic differ, by a median of $46,907, and those figures are not shown. A further 2,252 reports file net income without filing net income from service to patients (Worksheet G-3 line 5), so the arithmetic cannot be applied to them and their figure is shown as filed.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 222 | CMS-2540-96 worksheet S300001 line 900 column 100 |
| Total patient days, all components | 11,240 | CMS-2540-96 worksheet S300001 line 900 column 700 |
| Total discharges, all components | 86 | CMS-2540-96 worksheet S300001 line 900 column 1200 |
| Average length of stay, Medicare, in days | 40.36 | CMS-2540-96 worksheet S300001 line 900 column 1400 |
| Average length of stay, Medicaid, in days | 307.67 | CMS-2540-96 worksheet S300001 line 900 column 1500 |
| Average length of stay, all patients, in days | 130.7 | CMS-2540-96 worksheet S300001 line 900 column 1600 |
CMS report record 431907, read from the public cost report file SNFFY2011.zip.
Nurse staffing
Nurse staffing hours from the Payroll-Based Journal, quarter by quarter, are on this facility’s staffing page, each quarter with the file it came from.
Ownership, as filed with CMS
Care Compare
As filed in the CMS file dated September 1, 2026 (Care Compare ownership).
| Owner or manager | Role | Type | Ownership percentage | Association |
|---|---|---|---|---|
| HILLCREST HEALTHCARE COMMUNITIES INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | since 07/01/2008 |
| HOME FEDERAL BANK OF TENNESSEE | 5% OR GREATER MORTGAGE INTEREST | Organization | NOT APPLICABLE | since 05/16/2013 |
| WHITLOCK, KEVIN | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | since 07/01/2021 |
| BOWERS, JONATHAN | W-2 MANAGING EMPLOYEE | Individual | NOT APPLICABLE | since 07/24/2023 |
| DIBERNARDO, BRUCE | W-2 MANAGING EMPLOYEE | Individual | NOT APPLICABLE | since 07/01/2021 |
| LEPLEY, BONNIE | W-2 MANAGING EMPLOYEE | Individual | NOT APPLICABLE | since 08/16/2021 |
| WHITLOCK, KEVIN | W-2 MANAGING EMPLOYEE | Individual | NOT APPLICABLE | since 07/01/2021 |
Medicare enrollment
As filed in the CMS file dated August 1, 2026 (Medicare enrollment ownership), under the enrollment of HILLCREST HEALTHCARE COMMUNITIES INC (enrollment ID O20100910001116).
CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; where the private equity, real estate investment trust or holding company field below has not been filed under the current cycle, it reads “Paused by CMS”.
| Owner | Individual or organization | Role | Ownership percentage | Association date | Described in the filing as |
|---|---|---|---|---|---|
| HILLCREST HEALTHCARE COMMUNITIES INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100 | 7/1/2008 | Private equity company: No Real estate investment trust: No Holding company: No |
| HOME FEDERAL BANK OF TENNESSEE | Organization | 5% OR GREATER MORTGAGE INTEREST | 31 | 5/16/2013 | Private equity company: No Real estate investment trust: No Holding company: No |
| KEVIN WHITLOCK | Individual | CORPORATE DIRECTOR | 100 | 7/1/2021 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| BONNIE LEPLEY | Individual | W-2 MANAGING EMPLOYEE | 100 | 8/16/2021 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| BRUCE DIBERNARDO | Individual | W-2 MANAGING EMPLOYEE | 100 | 7/1/2021 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| JONATHAN BOWERS | Individual | W-2 MANAGING EMPLOYEE | 100 | 7/24/2023 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| KEVIN WHITLOCK | Individual | W-2 MANAGING EMPLOYEE | 100 | 7/1/2021 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
Changes in ownership
- March 1, 2024: ROGER PARKER no longer appears as W-2 MANAGING EMPLOYEE in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-03-01.csv
- March 1, 2024: JONATHAN BOWERS (W-2 MANAGING EMPLOYEE) first listed in CMS’s Medicare enrollment ownership file on March 1, 2024; associated with this enrollment since July 24, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-03-01.csv
Recent changes on this record
- November 26, 2025: A cost report was filed for fiscal year 2025, on form CMS-2540-10. SNF10FY2024.zip
- October 23, 2025: A cost report was filed for fiscal year 2024, on form CMS-2540-10. SNF10FY2023.zip
- November 13, 2024: A cost report was filed for fiscal year 2023, on form CMS-2540-10. SNF10FY2022.zip
- March 1, 2024: ROGER PARKER no longer appears as W-2 MANAGING EMPLOYEE in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-03-01.csv
- March 1, 2024: JONATHAN BOWERS (W-2 MANAGING EMPLOYEE) first listed in CMS’s Medicare enrollment ownership file on March 1, 2024; associated with this enrollment since July 24, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-03-01.csv
- June 5, 2023: A cost report was filed for fiscal year 2022, on form CMS-2540-10. SNF10FY2021.zip
- July 28, 2022: A cost report was filed for fiscal year 2021, on form CMS-2540-10. SNF10FY2020.zip
- September 16, 2021: A cost report was filed for fiscal year 2020, on form CMS-2540-10. SNF10FY2019.zip
- January 15, 2021: A cost report was filed for fiscal year 2019, on form CMS-2540-10. SNF10FY2018.zip
- November 22, 2019: A cost report was filed for fiscal year 2018, on form CMS-2540-10. SNF10FY2017.zip
- May 16, 2019: A cost report was filed for fiscal year 2017, on form CMS-2540-10. SNF10FY2016.zip
- January 18, 2018: A cost report was filed for fiscal year 2016, on form CMS-2540-10. SNF10FY2015.zip
- December 29, 2016: A cost report was filed for fiscal year 2015, on form CMS-2540-10. SNF10FY2014.zip
- May 3, 2016: A cost report was filed for fiscal year 2014, on form CMS-2540-10. SNF10FY2013.zip
- February 28, 2015: A cost report was filed for fiscal year 2013, on form CMS-2540-10. SNF10FY2012.zip
- January 27, 2014: A cost report was filed for fiscal year 2012, on form CMS-2540-10. SNF10FY2011.zip
- August 28, 2012: A cost report was filed for fiscal year 2011, on form CMS-2540-96. SNFFY2011.zip
Inspections
| Inspection cycle | Health inspection | Fire safety inspection | Health deficiencies | Fire safety deficiencies |
|---|---|---|---|---|
| 1 | November 15, 2024 | November 15, 2024 | 5 | 3 |
| 2 | February 2, 2022 | February 2, 2022 | 1 | 2 |
| 3 | March 20, 2019 | March 20, 2019 | 4 | 2 |
From the Care Compare inspection summary file NH_SurveySummary_Sep2026_2.csv, processed on September 1, 2026.
Deficiencies cited
10 deficiencies on file, newest inspection first
| Inspection date | Inspection type | Tag | Category | What was cited | Scope and severity | Complaint | Corrected | Correction date |
|---|---|---|---|---|---|---|---|---|
| November 15, 2024 | Health | F 0641 | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. | D | No | Deficient, Provider has date of correction | December 4, 2024 |
| November 15, 2024 | Health | F 0645 | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities | D | No | Deficient, Provider has date of correction | December 4, 2024 |
| November 15, 2024 | Health | F 0695 | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. | D | No | Deficient, Provider has date of correction | December 4, 2024 |
| November 15, 2024 | Health | F 0755 | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | No | Deficient, Provider has date of correction | December 4, 2024 |
| November 15, 2024 | Health | F 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | D | No | Deficient, Provider has date of correction | December 4, 2024 |
| February 2, 2022 | Health | F 0677 | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | No | Deficient, Provider has date of correction | March 5, 2022 |
| March 20, 2019 | Health | F 0656 | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | No | Deficient, Provider has date of correction | March 22, 2019 |
| March 20, 2019 | Health | F 0658 | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. | D | No | Deficient, Provider has date of correction | April 20, 2019 |
| March 20, 2019 | Health | F 0689 | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | No | Deficient, Provider has date of correction | March 22, 2019 |
| March 20, 2019 | Health | F 0880 | Infection Control Deficiencies | Provide and implement an infection prevention and control program. | D | No | Deficient, Provider has date of correction | April 5, 2019 |
From the Care Compare health citations file NH_HealthCitations_Sep2026_2.csv, processed on September 1, 2026.
Penalties
No penalty on file for this facility in CMS’s Care Compare penalties data.
Care Compare provider information
| Field | As filed |
|---|---|
| Provider Type | Medicare and Medicaid |
| Ownership Type | Non profit - Corporation |
| Legal Business Name | HILLCREST HEALTHCARE COMMUNITIES INC |
| Date First Approved to Provide Medicare and Medicaid Services | 2011-01-20 |
| Provider Resides in Hospital | N |
| Continuing Care Retirement Community | N |
| Urban | Y |
| County/Parish | Knox |
| Telephone Number | 8655887661 |
| Provider Changed Ownership in Last 12 Months | N |
| With a Resident and Family Council | Resident |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Number of Certified Beds | 194 |
| Average Number of Residents per Day | 105.5 |
| Overall Rating | 3 |
| Health Inspection Rating | 4 |
| QM Rating | 2 |
| Long-Stay QM Rating | 2 |
| Short-Stay QM Rating | 2 |
| Processing Date | 2026-09-01 |
From the Care Compare Provider Information file NH_ProviderInfo_Sep2026_3.csv, processed on September 1, 2026.
Get an email when this record changes
One email a day naming what moved on WEST HILLS HEALTH AND REHAB: the field, the value before, the value after, and the date of the file that first showed it.
The facility alert follows this one record: a cost report filed or a figure on one changed, an inspection, a deficiency or a penalty recorded, an owner added or removed. The certification number arrives filled in.
On November 26, 2025: A cost report was filed for fiscal year 2025, on form CMS-2540-10. That is one line of the alert.
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The citable document for WEST HILLS HEALTH AND REHAB
This page shows the record as it stands today. The report is the citable document: the same figures with the cell each came from, and beyond this page — five facilities of a similar size in Tennessee at the same fiscal year, listed by name; every change on the record rather than the recent ones below; the inspection and staffing history in blocks of their own; and a citation block naming every CMS file it was read from.
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Every figure on this page is printed as it appears in the CMS file named beside it. A figure that does not match its file? Tell us on the corrections page, quoting certification number 445501.