Skilled nursing facility · CMS certification number 495427
STAR CITY REHABILITATION AND NURSING
ROANOKE, Virginia · Medicare and Medicaid
Certified beds, as filed in Care Compare: 116
Download this facility’s record (CSV)
A CSV file of this facility’s record: its name and location, its Medicare cost-report finances year by year, its ownership, its inspections, deficiencies and penalties, and the Care Compare provider information — each figure with the worksheet, line and column or file it came from.
In Care Compare’s provider information: Penalties: 0 · Fines: 0 · Fines, total amount: $0.00 · Payment denials: 0. Every penalty on file ↓
For this facility: the citable document with full history — $295 · an email when this record changes — $99/month
Finances, as filed
From this facility’s Medicare cost reports on form CMS-2540, each figure with the worksheet, line and column it was read from.
Cost report for April 1, 2024 to March 31, 2025 — a reporting period of 364 days, on form CMS-2540-10, settled, processed by CMS on February 23, 2026.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $16,552,201 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $1,635,102 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $14,917,099 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $13,808,560 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | $1,108,539 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $749 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | $1,109,288 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: $1,109,289 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 116 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Bed days available, all components | 42,340 | CMS-2540-10 worksheet S300001 line 800 column 200 |
| Medicare (Title XVIII) patient days | 5,389 | CMS-2540-10 worksheet S300001 line 800 column 400 |
| Medicaid (Title XIX) patient days | 21,570 | CMS-2540-10 worksheet S300001 line 800 column 500 |
| Other-payer patient days | 9,040 | CMS-2540-10 worksheet S300001 line 800 column 600 |
| Total patient days, all components | 35,999 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Medicare discharges | 138 | CMS-2540-10 worksheet S300001 line 800 column 900 |
| Medicaid discharges | 171 | CMS-2540-10 worksheet S300001 line 800 column 1000 |
| Other-payer discharges | 72 | CMS-2540-10 worksheet S300001 line 800 column 1100 |
| Total discharges, all components | 381 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 39.05 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 126.14 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 94.49 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1448058, read from the public cost report file SNF10FY2024.zip.
Fiscal year 2024, ended March 31, 2024
Cost report for December 1, 2023 to March 31, 2024 — a reporting period of 121 days, not a full year, on form CMS-2540-10, settled, processed by CMS on November 6, 2024.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $4,701,473 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $432,514 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $4,268,959 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $4,619,638 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$350,679 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $1 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$350,678 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$350,678 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 116 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 10,672 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 139 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 77.19 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 76.97 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 76.78 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1398694, read from the public cost report file SNF10FY2024.zip.
Fiscal year 2023, ended November 30, 2023
Cost report for October 1, 2023 to November 30, 2023 — a reporting period of 60 days, not a full year, on form CMS-2540-10, settled, processed by CMS on November 6, 2024.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $2,505,911 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $630,993 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $1,874,918 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $2,438,095 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$563,177 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $693 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$562,484 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$562,482 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 116 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 5,190 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 73 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 25.91 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 247.64 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 71.1 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1398693, read from the public cost report file SNF10FY2024.zip.
Fiscal year 2022, ended September 30, 2022
Cost report for September 8, 2021 to September 30, 2022 — a reporting period of 387 days, on form CMS-2540-10, settled, processed by CMS on March 22, 2023.
| Figure | As filed | Where it comes from |
|---|---|---|
| Total patient revenue | $10,932,863 | CMS-2540-10 worksheet G300000 line 100 column 100 |
| Contractual allowances and discounts | $2,309,138 | CMS-2540-10 worksheet G300000 line 200 column 100 |
| Net patient revenue | $8,623,725 | CMS-2540-10 worksheet G300000 line 300 column 100 |
| Total operating expenses | $11,964,581 | CMS-2540-10 worksheet G300000 line 400 column 100 |
| Net income from service to patients | −$3,340,856 | CMS-2540-10 worksheet G300000 line 500 column 100 |
| Total other income | $61,152 | CMS-2540-10 worksheet G300000 line 2500 column 100 |
| Net income after other income | −$3,279,704 | CMS-2540-10 worksheet G300000 line 2600 column 100 |
Net income: −$3,279,705 (CMS-2540-10 worksheet G300000 line 3100 column 100). As filed, net income for the period equals net income from service to patients plus total other income, less total other expenses (Worksheet G-3 lines 26 less 27 through 30) on 204,018 of the 204,018 reports filed on Form CMS-2540-10 in publication years 2011-2025 that file every line it is computed from (100%).
| Figure | As filed | Where it comes from |
|---|---|---|
| Total facility beds, all components | 116 | CMS-2540-10 worksheet S300001 line 800 column 100 |
| Total patient days, all components | 24,918 | CMS-2540-10 worksheet S300001 line 800 column 700 |
| Total discharges, all components | 214 | CMS-2540-10 worksheet S300001 line 800 column 1200 |
| Average length of stay, Medicare, in days | 34.6 | CMS-2540-10 worksheet S300001 line 800 column 1400 |
| Average length of stay, Medicaid, in days | 333.86 | CMS-2540-10 worksheet S300001 line 800 column 1500 |
| Average length of stay, all patients, in days | 116.44 | CMS-2540-10 worksheet S300001 line 800 column 1600 |
CMS report record 1344775, read from the public cost report file SNF10FY2021.zip.
Nurse staffing
Nurse staffing hours from the Payroll-Based Journal, quarter by quarter, are on this facility’s staffing page, each quarter with the file it came from.
Ownership, as filed with CMS
Care Compare
As filed in the CMS file dated September 1, 2026 (Care Compare ownership).
| Owner or manager | Role | Type | Ownership percentage | Association |
|---|---|---|---|---|
| VA SNF OPERATIONS HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | since 12/01/2023 |
| LYAM FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 50% | since 12/01/2023 |
| SHAPIRO, AKIVA | CORPORATE OFFICER | Individual | NOT APPLICABLE | since 12/01/2023 |
| VANHOUSEN, SUSAN | W-2 MANAGING EMPLOYEE | Individual | NOT APPLICABLE | since 12/01/2023 |
Medicare enrollment
As filed in the CMS file dated August 1, 2026 (Medicare enrollment ownership), under the enrollment of ROANOKE REHAB AND HEALTHCARE CENTER LLC (enrollment ID O20240312004023).
CMS paused the expanded ownership disclosure on Form CMS-855A in guidance dated December 11, 2025; where the private equity, real estate investment trust or holding company field below has not been filed under the current cycle, it reads “Paused by CMS”.
| Owner | Individual or organization | Role | Ownership percentage | Association date | Described in the filing as |
|---|---|---|---|---|---|
| VA SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100 | 12/1/2023 | Private equity company: No Real estate investment trust: No Holding company: Yes |
| LYAM FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50 | 12/1/2023 | Private equity company: No Real estate investment trust: No Holding company: No |
| YDI IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50 | 12/1/2023 | Private equity company: No Real estate investment trust: No Holding company: No |
| AKIVA SHAPIRO | Individual | CORPORATE OFFICER | Not stated in the filing | 12/1/2023 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
| SUSAN VANHOUSEN | Individual | W-2 MANAGING EMPLOYEE | 0 | 12/1/2023 | Private equity company: Paused by CMS Real estate investment trust: Paused by CMS Holding company: Paused by CMS |
Changes in ownership
- November 1, 2024: KRISTIN J STATHERS no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: CHERIE G. HICKS no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: KIRTESH PATEL no longer appears as DIRECTOR in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: UMB BANK NA no longer appears as 5% OR GREATER MORTGAGE INTEREST in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: TONYA WOOLWINE no longer appears as DIRECTOR in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: J ESTEBAN DURAN-BALLEN no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: STEPHANIE SCOTT no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: SUSAN VANHOUSEN (W-2 MANAGING EMPLOYEE) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: AKIVA SHAPIRO (CORPORATE OFFICER) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: YDI IRREVOCABLE TRUST (5% OR GREATER INDIRECT OWNERSHIP INTEREST) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: LYAM FAMILY TRUST (5% OR GREATER INDIRECT OWNERSHIP INTEREST) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: VA SNF OPERATIONS HOLDINGS LLC (5% OR GREATER DIRECT OWNERSHIP INTEREST) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
Recent changes on this record
- February 23, 2026: A cost report was filed for fiscal year 2025, on form CMS-2540-10. SNF10FY2024.zip
- November 6, 2024: A cost report was filed for fiscal year 2024, on form CMS-2540-10. SNF10FY2024.zip
- November 6, 2024: A cost report was filed for fiscal year 2023, on form CMS-2540-10. SNF10FY2024.zip
- November 1, 2024: KRISTIN J STATHERS no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: CHERIE G. HICKS no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: KIRTESH PATEL no longer appears as DIRECTOR in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: UMB BANK NA no longer appears as 5% OR GREATER MORTGAGE INTEREST in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: TONYA WOOLWINE no longer appears as DIRECTOR in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: J ESTEBAN DURAN-BALLEN no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: STEPHANIE SCOTT no longer appears as OPERATIONAL/MANAGERIAL CONTROL in the Medicare enrollment ownership file. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: SUSAN VANHOUSEN (W-2 MANAGING EMPLOYEE) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: AKIVA SHAPIRO (CORPORATE OFFICER) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: YDI IRREVOCABLE TRUST (5% OR GREATER INDIRECT OWNERSHIP INTEREST) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: LYAM FAMILY TRUST (5% OR GREATER INDIRECT OWNERSHIP INTEREST) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- November 1, 2024: VA SNF OPERATIONS HOLDINGS LLC (5% OR GREATER DIRECT OWNERSHIP INTEREST) first listed in CMS’s Medicare enrollment ownership file on November 1, 2024; associated with this enrollment since December 1, 2023. Skilled_Nursing_Facility_All_Owners_:_2024-11-01.csv
- March 13, 2024: A cost report was filed for fiscal year 2023, on form CMS-2540-10. SNF10FY2023.zip
- March 22, 2023: A cost report was filed for fiscal year 2022, on form CMS-2540-10. SNF10FY2021.zip
Inspections
| Inspection cycle | Health inspection | Fire safety inspection | Health deficiencies | Fire safety deficiencies |
|---|---|---|---|---|
| 1 | February 14, 2024 | February 14, 2024 | 9 | 6 |
| 2 | September 8, 2021 | September 8, 2021 | 22 | 0 |
From the Care Compare inspection summary file NH_SurveySummary_Sep2026_2.csv, processed on September 1, 2026.
Deficiencies cited
31 deficiencies on file, newest inspection first
| Inspection date | Inspection type | Tag | Category | What was cited | Scope and severity | Complaint | Corrected | Correction date |
|---|---|---|---|---|---|---|---|---|
| February 18, 2025 | Health | F 0584 | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0657 | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0660 | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0677 | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0686 | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0761 | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0770 | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0800 | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0802 | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0803 | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0809 | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0842 | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| February 18, 2025 | Health | F 0865 | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Yes | Deficient, Provider has date of correction | March 25, 2025 |
| November 8, 2024 | Health | F 0636 | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Yes | Deficient, Provider has date of correction | December 12, 2024 |
| November 8, 2024 | Health | F 0638 | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. | D | Yes | Deficient, Provider has date of correction | December 12, 2024 |
| November 8, 2024 | Health | F 0684 | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Yes | Deficient, Provider has date of correction | December 12, 2024 |
| November 8, 2024 | Health | F 0803 | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Yes | Deficient, Provider has date of correction | December 12, 2024 |
| November 8, 2024 | Health | F 0804 | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Yes | Deficient, Provider has date of correction | December 12, 2024 |
| November 8, 2024 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Yes | Deficient, Provider has date of correction | December 12, 2024 |
| November 8, 2024 | Health | F 0925 | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Yes | Deficient, Provider has date of correction | December 12, 2024 |
| February 14, 2024 | Health | F 0567 | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. | D | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0623 | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0625 | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0657 | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0686 | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0757 | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0759 | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. | D | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0812 | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | No | Deficient, Provider has date of correction | April 18, 2024 |
| February 14, 2024 | Health | F 0887 | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | No | Deficient, Provider has date of correction | April 18, 2024 |
From the Care Compare health citations file NH_HealthCitations_Sep2026_2.csv, processed on September 1, 2026.
Penalties
No penalty on file for this facility in CMS’s Care Compare penalties data.
Care Compare provider information
| Field | As filed |
|---|---|
| Provider Type | Medicare and Medicaid |
| Ownership Type | For profit - Corporation |
| Legal Business Name | ROANOKE REHAB AND HEALTHCARE CENTER LLC |
| Date First Approved to Provide Medicare and Medicaid Services | 2021-09-08 |
| Provider Resides in Hospital | N |
| Continuing Care Retirement Community | N |
| Urban | Y |
| County/Parish | Roanoke City |
| Telephone Number | 5409240100 |
| Chain Name | EASTERN HEALTHCARE GROUP |
| Chain ID | 608 |
| Provider Changed Ownership in Last 12 Months | N |
| With a Resident and Family Council | Resident |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Number of Certified Beds | 116 |
| Average Number of Residents per Day | 105.9 |
| Overall Rating | 2 |
| Health Inspection Rating | 3 |
| QM Rating | 3 |
| Long-Stay QM Rating | 2 |
| Short-Stay QM Rating | 4 |
| Processing Date | 2026-09-01 |
From the Care Compare Provider Information file NH_ProviderInfo_Sep2026_3.csv, processed on September 1, 2026.
Get an email when this record changes
One email a day naming what moved on STAR CITY REHABILITATION AND NURSING: the field, the value before, the value after, and the date of the file that first showed it.
The facility alert follows this one record: a cost report filed or a figure on one changed, an inspection, a deficiency or a penalty recorded, an owner added or removed. The certification number arrives filled in.
On February 23, 2026: A cost report was filed for fiscal year 2025, on form CMS-2540-10. That is one line of the alert.
Following a list of facilities? The portfolio watch follows up to 100 certification numbers you name, on one subscription — on the alerts page.
The citable document for STAR CITY REHABILITATION AND NURSING
This page shows the record as it stands today. The report is the citable document: the same figures with the cell each came from, and beyond this page — five facilities of a similar size in Virginia at the same fiscal year, listed by name; every change on the record rather than the recent ones below; the inspection and staffing history in blocks of their own; and a citation block naming every CMS file it was read from.
Other public records in Virginia
- U.S. DOE THOMAS JEFFERSON FAC, NEWPORT NEWS Water discharge permit
- DEPARTMENT OF DEFENSE - DEFENSE SUPPLY CENTER MS4, CHESTERFIELD COUNTY Water discharge permit
- ROANOKE CITY MS4, ROANOKE CITY Water discharge permit
- CENTRAL STATE HOSPITAL MS4, PETERSBURG CITY Water discharge permit
- US ARMY - FORT LEE MS4, PRINCE GEORGE COUNTY Water discharge permit
- LYNCHBURG CITY MS4, LYNCHBURG CITY Water discharge permit
- COLONIAL HEIGHTS MS4, COLONIAL HEIGHTS CITY Water discharge permit
- SALEM CITY MS4, SALEM CITY Water discharge permit
- SHEETZ, INC. #208, WINCHESTER Air emission source
- SHEETZ, INC. #203, WINCHESTER Air emission source
- SHEETZ, INC. #186, WINCHESTER Air emission source
- ATLANTIC CONTRACTING & MATERIAL CO INC - TOPP #5, WINCHESTER Air emission source
- POWERSCREEN MID-ATLANTIC INC TOPP #76, WINCHESTER Air emission source
- POWERSCREEN MID-ATLANTIC INC TOPP #69, WINCHESTER Air emission source
- POWERSCREEN MID-ATLANTIC INC TOPP #60, WINCHESTER Air emission source
- ATLANTIC CONTRACTING & MATERIAL CO INC TOPP #35, WINCHESTER Air emission source
Every figure on this page is printed as it appears in the CMS file named beside it. A figure that does not match its file? Tell us on the corrections page, quoting certification number 495427.